Shipping & Returns Policy
Processing & Shipping Time
All orders are processed within a standard fulfillment window of up to 30 business days from the date of purchase. This timeframe includes order processing, handling, and transit.
Once an order has been placed, it is immediately entered into our fulfillment system and cannot be modified or canceled.
No Refund Policy
All sales are final. We do not offer refunds, returns, or exchanges for any reason other than receiving a damaged item.
By completing a purchase on our website, the customer acknowledges and agrees to this no-refund policy.
Damaged Items
Refunds or replacements will only be issued if the item arrives damaged.
To qualify:
- The customer must contact us within 48 hours of delivery
- Clear photo or video evidence of the damage must be provided
- The product must be unused and in its original condition
If approved, we will provide either:
- A replacement item, or
- A full refund (at our discretion)
Shipping Delays
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances. As long as the order is within the stated 30-day fulfillment window, it is considered valid and in progress.
Customer Responsibility
It is the customer’s responsibility to ensure all shipping information is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
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By placing an order, the customer confirms they have read, understood, and agreed to all terms outlined in this policy.